Nama : Hadi Purnama
NPM : 13210078
Kelas : 4-EA21
NPM : 13210078
Kelas : 4-EA21
CONTOH SURAT DALAM BAHASA INGGRIS
1. Business Apology Letter (Surat Permintaan Maaf)
5868 Maple Wood Street
Fairfield, PA 37626
November 29, 2004
Mr. Joseph Bicman
358 Noncook Road
John's Town, PA 57323
Dear Mr. Bicman:
I apologize for the mix-up of order #: 26429782. We have just implemented a new packaging system that still has a few
bugs that still needs to be worked out, but we did fix your order and sent it out this morning. For your trouble, we have
enclosed a $25 gift certificate which can be used at any of our stores. Once again I would like to apologize for the mix-up
in your order and any inconveniences this may have caused you.
Sincerely,
Signature
Scott Mahoney
Customer Service Manager
2. Business Letter (Surat Bisnis)
3519 Front Street
Mount Celebres, CA 65286
October 5, 2004
Ms. Betty Johnson
Accounts Payable
The Cooking Store
765 Berliner Plaza
Industrial Point, CA 68534
Dear Ms. Johnson:
It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the past
three months.
In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model
where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice. I hope that everything is going
well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any
questions, feel free to contact me at (555) 555-5555.
Sincerely,
Signature
Bob Powers
Accounts Receivable
3. Complaint Letter (Surat Pengaduan)
65 Market Street
Val Haven, CT 95135
June 30, 2004
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on
June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a
small tear in front of the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out
and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of
the same cleats.
Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this
is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.
Sincerely,
Signature
Ken Thomas
4. Business Invitation Letter (surat Undangan)
Lockwood Middle School
307 Main Street
Lockwood, NJ 51686
December 10, 2008
Mrs. Jody Coling
President Lockwood Health Association
23 Main Street Lockwood, NJ
Dear Mrs. Coling:
My name is Susan Harris and I am writing on behalf of the students at Lockwood Middle School.
A significant amount of the students at the school have been working on a project which relates to the unemployment
problem within the youth demographic of Lockwood. You are invited to attend a presentation that will be held within the
media room of the school where a variety of proposals that will demonstrate the ability of the community to develop
employment opportunities for the youth within the community.
At the presentation, there will be several students receiving awards which will recognize them within the community from
the Mayor. Refreshments will also be available at the presentation.
As one of the prominent figures in the community, we would be honored by your attendance. Our special presentation will
be held at our school auditorium on January 16th. Please reply by Monday the 9th of January to confirm your attendance to
the function.
We look forward to seeing you there,
Sincerely,
Signature
Ms. Susan Harris
5. Job Application Letter (Surat Lamaran Pekerjaan)
April 2010
MS. PASSANA PONG
The Administrative Officer
The Royal Thai Embassy in Manila
Dear Ms. Pong:
I am a Communications graduate of the University of the Philippines-Diliman with several years of working experience
gained from some of the Philippines’ reputable private firms, a non-governmental organization, and government.
I am writing to apply for the position of Executive Assistant advertised on jobstreet.com.ph on 10 May 2010. This position
particularly interests me because it would enable me to make full use of my administrative and organizational skills. I have
well-developed written and oral communication skills that can be very useful in carrying out the duties for the above-
mentioned position.
On top of these competencies, I adhere to a work ethic and can effectively interact with people across all levels of the
organizational structure. I believe I can be an asset to your organization.
My resume is enclosed with this cover letter. It shows my overall expertise and experience in the field. I would welcome the
opportunity to discuss my suitability for the position and comply with your other requirements. I can be contacted during
working hours at (632) 857-0100 local 1101.
Thank you very much.
Sincerely,
ADE IWAN
Applicant
Sumber : http://www.belajarbahasainggris.us/2012/01/contoh-apology-letter-surat-permintaan.html
5868 Maple Wood Street
Fairfield, PA 37626
November 29, 2004
Mr. Joseph Bicman
358 Noncook Road
John's Town, PA 57323
Dear Mr. Bicman:
I apologize for the mix-up of order #: 26429782. We have just implemented a new packaging system that still has a few
bugs that still needs to be worked out, but we did fix your order and sent it out this morning. For your trouble, we have
enclosed a $25 gift certificate which can be used at any of our stores. Once again I would like to apologize for the mix-up
in your order and any inconveniences this may have caused you.
Sincerely,
Signature
Scott Mahoney
Customer Service Manager
2. Business Letter (Surat Bisnis)
3519 Front Street
Mount Celebres, CA 65286
October 5, 2004
Ms. Betty Johnson
Accounts Payable
The Cooking Store
765 Berliner Plaza
Industrial Point, CA 68534
Dear Ms. Johnson:
It has come to my attention that your company, The Cooking Store has been late with paying their invoices for the past
three months.
In order to encourage our customers to pay for their invoices before the due date, we have implemented a discount model
where we'll give you 2% off your invoice if you pay us within 10 days of receiving the invoice. I hope that everything is going
well for you and your company. You are one of our biggest customers, and we appreciate your business. If you have any
questions, feel free to contact me at (555) 555-5555.
Sincerely,
Signature
Bob Powers
Accounts Receivable
3. Complaint Letter (Surat Pengaduan)
65 Market Street
Val Haven, CT 95135
June 30, 2004
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on
June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a
small tear in front of the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out
and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of
the same cleats.
Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this
is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.
Sincerely,
Signature
Ken Thomas
4. Business Invitation Letter (surat Undangan)
Lockwood Middle School
307 Main Street
Lockwood, NJ 51686
December 10, 2008
Mrs. Jody Coling
President Lockwood Health Association
23 Main Street Lockwood, NJ
Dear Mrs. Coling:
My name is Susan Harris and I am writing on behalf of the students at Lockwood Middle School.
A significant amount of the students at the school have been working on a project which relates to the unemployment
problem within the youth demographic of Lockwood. You are invited to attend a presentation that will be held within the
media room of the school where a variety of proposals that will demonstrate the ability of the community to develop
employment opportunities for the youth within the community.
At the presentation, there will be several students receiving awards which will recognize them within the community from
the Mayor. Refreshments will also be available at the presentation.
As one of the prominent figures in the community, we would be honored by your attendance. Our special presentation will
be held at our school auditorium on January 16th. Please reply by Monday the 9th of January to confirm your attendance to
the function.
We look forward to seeing you there,
Sincerely,
Signature
Ms. Susan Harris
5. Job Application Letter (Surat Lamaran Pekerjaan)
April 2010
MS. PASSANA PONG
The Administrative Officer
The Royal Thai Embassy in Manila
Dear Ms. Pong:
I am a Communications graduate of the University of the Philippines-Diliman with several years of working experience
gained from some of the Philippines’ reputable private firms, a non-governmental organization, and government.
I am writing to apply for the position of Executive Assistant advertised on jobstreet.com.ph on 10 May 2010. This position
particularly interests me because it would enable me to make full use of my administrative and organizational skills. I have
well-developed written and oral communication skills that can be very useful in carrying out the duties for the above-
mentioned position.
On top of these competencies, I adhere to a work ethic and can effectively interact with people across all levels of the
organizational structure. I believe I can be an asset to your organization.
My resume is enclosed with this cover letter. It shows my overall expertise and experience in the field. I would welcome the
opportunity to discuss my suitability for the position and comply with your other requirements. I can be contacted during
working hours at (632) 857-0100 local 1101.
Thank you very much.
Sincerely,
ADE IWAN
Applicant
Sumber : http://www.belajarbahasainggris.us/2012/01/contoh-apology-letter-surat-permintaan.html